• Any supplier/provider of goods/services (whether an individual, professional, entity or any similar institution) on the Platform, directly or indirectly, including designated/authorized associates, employees, partners, practitioners, social media influencers (“Partners” or “You” or “Your”); or
• An individual who accesses and registers on the Platform and places a service request on the Platform (“You” or “Your”) or
• Otherwise, a user or visitor of the Platform (“You” or “Your”). (all collectively referred to as “Users”)

It is clarified that besides these terms set out herein, the use of the Platform and the Services by the Partners shall, along with these terms in the User Agreement, be governed by the Partner Generated Content Guidelines (available at https://www.dringdong.com/) containing terms and conditions solely applicable to Partners and not any other Users. Therefore, concerning the use of the Platform and the Services by the Partners, the expression “Terms” or “User Agreement” shall be understood to include the Partner-Generated Guidelines as well (available at https://www.dringdong.com/). In case of any inconsistency between the terms in the User Agreement and the Partner-Generated Content Guidelines, the terms in the Partner-Generated Content Guidelines shall prevail to the extent of such inconsistency.

• To create an account on the Dring Dong Platform, users must provide specific information like their name and Indian mobile number. Users are restricted to having only one active account on the Platform.
• Also, It is prohibited for users to sell, trade, or transfer their account to another party or impersonate someone else to create an account on the Platform.
• Access to the Services is granted only to users who can enter into legally binding contracts as per the law. Users who are prohibited under any applicable law or have been previously barred cannot use the Platform or its Services.
• For children under 18 years old, they can use the Platform with the prior approval of a parent or legal guardian. If a child under 18 uses the Platform without consent, they must stop until authorisation is obtained.
• To parents and legal guardians: If you are capable of entering into a legally binding contract and you register, approve, or consent to a Child User's use of the Dring Dong Platform/Services, you confirm that you are the Child User’s parent or legal guardian. By doing so, you agree to be bound by the Terms on behalf of the Child User, assuming liability for all their actions. You commit to ensuring the Child User strictly follows the User Agreement, with all terms being enforceable against you. The Company may conduct inquiries to validate your status as a parent or guardian, as deemed necessary.
• It is important to note that the Company cannot guarantee the accuracy of information submitted by any user, including a Child User. The Company is not obligated to verify the identity of any user, including claims to be a parent or legal guardian. User accounts, including associated child user accounts, may be terminated by the Company at any time without warning for any failure to comply with the User Agreement.
• By using the Dring Dong Platform/Services, the user confirms they have the legal right, authority, and capacity to enter into and be bound by the User Agreement.

• Accessing and using the Dring Dong Platform and its Services signifies the User's full acknowledgement and acceptance of all the terms, conditions, and notices outlined in the User Agreement without any modifications or exceptions by the User. The User Agreement does not affect any terms or conditions of any other written agreement the User may have with Dring Dong for services of any kind. By agreeing to these Terms, the User also agrees to be bound by the Privacy Policy, subject to amendments. If the User disagrees with any part of the terms in the User Agreement, they have the option to terminate their user account on the Platform or discontinue their access and use of the Platform.
• Dring Dong reserves the right to modify the terms, conditions, and notices governing the access to the Platform/Services at its discretion. Users will be notified of such changes through push notifications on the Platform or other suitable communication methods. Dring Dong will regularly update Users on the User Agreement, terms, conditions, and notices applicable to the Platform, ensuring communication at least once a year. Continued use of the Platform after being informed of changes indicates the User's consent to the modifications. As long as Users comply with these Terms, Dring Dong grants them a personal, non-exclusive, non-transferable privilege to use the Platform.
• Users have the right to request access from Dring Dong to the User Agreement and any related terms, conditions, and notices in any language listed under Schedule 8 of the Indian Constitution. For access to Platform policies in additional languages, users can contact Dring Dong at info@dringdong.com.
• The User acknowledges that due to the global reach of the internet, although the Dring Dong Platform primarily targets Indian residents, it may be accessed from various parts of the world. The content on this Platform is not intended for individuals in countries that restrict the distribution of such material or for use in jurisdictions where such distribution would violate the law. Users are responsible for understanding and complying with the rules and regulations of their jurisdiction. If a User who is not an Indian resident accesses the Platform, they do so at their own risk and initiative. In such cases, the User agrees that Dring Dong will not be held liable for any violations of laws related to the use of the Platform/Services.

• The User engages with the Dring Dong Platform to consume content and interact with other Users. All cosmetic products, booking services, fitness services, food and health products, consultation, and content are provided by the Partners or their associates with whom Dring Dong or Partners have contractual agreements.
• Dring Dong reserves the right to modify the terms, conditions, and notices governing the access to the Platform/Services at its discretion. Users will be notified of such changes through push notifications on the Platform or other suitable communication methods. Dring Dong will regularly update Users on the User Agreement, terms, conditions, and notices applicable to the Platform, ensuring communication at least once a year. Continued use of the Platform after being informed of changes indicates the User's consent to the modifications. As long as Users comply with these Terms, Dring Dong grants them a personal, non-exclusive, non-transferable privilege to use the Platform.
• Users understand that Dring Dong's role is to act as a communication platform without exerting control over the content generated by Users on the Platform or through the Services.
• Dring Dong facilitates the provision of Services and independently offers various services, including account creation, management, and transaction summary generation, to Users by enabling registration and access to the Platform under the following conditions:

  * Membership on the Platform is free for all Users.

  * Browsing and using the Platform does not incur any fees.

  * Dring Dong reserves the right to modify its fee policy.

  * Dring Dong may introduce new services or adjust existing service fees at its discretion.

  * Dring Dong has the authority to introduce new services and adjust existing services on the Platform at its discretion. In such instances, Dring Dong reserves the right to implement fees for new services or modify fees for current services as necessary.

  * Dring Dong is not involved in or able to control any transactions or interactions between Platform Users and disclaims all liability in this regard.

  * Dring Dong does not endorse the sale or purchase of any products or services available on the Platform.

• Dring Dong is not involved in or able to control any transactions or interactions between Platform Users and disclaims liability in this regard. The Platform does not endorse the sale or purchase of any products or services available on it. Users are granted non-exclusive access to view content on the Platform, subject to specific terms and conditions:

* Content may be accessed for personal, informational, and internal purposes in line with the User Agreement.

* Users are prohibited from modifying, distributing, or selling content from the Platform.

* Users must not remove any copyright or proprietary notices from downloaded content.

• Users agree not to access or attempt to access the Dring Dong Platform, materials, or Services through any means other than the provided interfaces. Users further agree not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, services, or intellectual property obtained from the Platform or Services in any manner. Reproduction, copying, or unwarranted modification of Platform content for commercial or non-commercial purposes is strictly prohibited without prior written consent from Dring Dong and third-party owners. However, some content or files may be made available for download for personal use only. Users and third parties are prohibited from running or displaying the Platform or its information on any other platform, website, or mobile application without Dring Dong's prior written consent.
• The Platform and its contents should not be construed as offering or inviting information to residents of countries or territories where Dring Dong is not licensed or authorized to operate.

• Dring Dong has made efforts to ensure the accuracy of all information provided on the Platform but makes no warranties or representations regarding the quality, accuracy, or completeness of any data or information displayed. Dring Dong shall not be liable for any inaccuracies or errors.
• Dring Dong provides no express or implied warranties concerning the Platform, its contents, or the Services and disclaims all warranties of fitness for a particular purpose and merchantability with respect to information communicated through the Platform. This includes any liability, responsibility, or other claim for direct or consequential losses to any User or third party arising from the use of Platform information or provision of Services. Any reliance placed on such information is strictly at the User's own risk.

• The Platform may contain links to other websites or features from different websites on the Platform (“Linked Sites”). These Linked Sites are not under the control of Dring Dong, and Dring Dong is not responsible for their contents, including links or advertisements, or any changes or updates to a Linked Site. Dring Dong is not responsible for any form of transmission received by the User from a Linked Site. The inclusion of a link does not imply endorsement by Dring Dong or the Platform of the Linked Sites or any association with their operators or owners.
• Dring Dong provides no express or implied warranties concerning the Platform, its contents, or the Services and disclaims all warranties of fitness for a particular purpose and merchantability with respect to information communicated through the Platform. This includes any liability, responsibility, or other claim for direct or consequential losses to any User or third party arising from the use of Platform information or provision of Services. Any reliance placed on such information is strictly at the User's own risk.

• As a condition of accessing and using the Dring Dong Platform and Services, the User warrants that they will not use them for any purpose that is:

a) Not permitted by these Terms

b) Interfering with or disrupting access to the Platform or Services or the servers and networks connected to the Platform

c) Unlawful, illegal under any law in force within or outside India, or prohibited by the User Agreement

• Additionally, the Platform must not be used in any manner that could damage, disable, overburden, or impair it, interfere with any other party's use and enjoyment of the Platform, or infringe any intellectual property rights of Dring Dong or any third party (including another User).
• No User may share, upload, or distribute any content on the Dring Dong Platform which:

* Belongs to another person without the right to do so

* Is obscene, pornographic, paedophilic, invades another's privacy, insults or harasses based on gender, race or ethnicity, encourages money laundering or gambling, is a harmful online game, or promotes enmity between groups on religious or caste grounds with intent to incite violence.

* Dring Dong reserves the right to modify its fee policy.

* Is it harmful to children

* Infringes any patent, trademark, copyright, or other proprietary rights

* Deceives or misleads about the origin of the message, knowingly communicates misinformation, false or misleading information, or is identified as fake by a fact-checking unit of the Central Government.

* Impersonates another person

* Impersonates another person

* Threatens India's unity, integrity, defence, security, sovereignty, friendly foreign relations, and public order, incites an offence, prevents investigation, or insults other nations.

* Contains a computer virus or code designed to interrupt, destroy, or limit functionality of any computer resource

* Is an online game not verified as a permissible online game under the rules

* These games are totally skilled based.

* Advertises or promotes an impermissible online game or gaming intermediary offering such a game

* Violates any applicable law

• The Users will be provided with 'Contact Us' features on the Dring Dong Platform. Users can provide their contact details to enable Dring Dong to contact them. By using these features, the User permits Dring Dong to contact them on their registered details for any clarification or to offer any other service from time to time.
• Users may also be provided with features to contact Dring Dong, raise queries, complaints, comments or interact with the Company.
• Dring Dong shall acknowledge such queries or complaints within 24 hours of receiving them and aim to resolve any User grievances within 15 days of receipt.

• Any notice to Dring Dong as per the User Agreement should be addressed to the Company with the subject line "Attention: User Agreement."
• For any notice or communication to Dring Dong, you may address it to:
• Attn: Varun Gupta
• Address: CM-20, Second Floor, Sector-122, Noida, Uttar Pradesh-201316
• Email: varun@dringdong.com
• All communications from Dring Dong will be sent via email to the Users' registered email addresses or through general notifications on the Platform.
• Users explicitly consent to receive communications regarding information, schemes, notifications, offers, events, and rewards on their registered mobile number via WhatsApp, SMS, calls, and emails from Dring Dong and other third parties related to the Services offered through the Platform. Users can opt out or unsubscribe from receiving communications via SMS and email at any time by sending an email to info@dringdong.com. However, this may impact the extent of Platform access and Services available to the User.

• Without prejudice to the other remedies available to Dring Dong under the User Agreement or under applicable law, Dring Dong may limit the User's activity, warn other Users of the User's actions, temporarily / indefinitely suspend or terminate the User’s use of the Platform/ Services, and refuse to provide the User with access to the Platform/ Services and remove any non-compliant information, if the User is in breach of the User Agreement.
• Suppose the User or Dring Dong terminates the User’s access to the Platform and Services. In that case, Dring Dong may delete any content or other materials relating to the use of the Platform/Services by the User, and Dring Dong shall have no liability to the User or any third party for doing so. However, the transaction details of the Users and information made available on the Platform by the user that has been deleted for breach of the User Agreement may be preserved by Dring Dong for purposes of tax or regulatory compliance.

• The Platform and all copyrights, patents, trademarks, service marks, trade names, and all other intellectual property rights therein are owned by Dring Dong or validly licensed to Dring Dong and are protected by applicable Indian and international copyright and other intellectual property law. The User acknowledges, understands, and agrees that they shall not have, nor be entitled to claim, any rights in and to the Platform content and any portion thereof.
• Some of the content on the Platform has been permitted by third parties to be used by Dring Dong in such form and manner as may be desired by Dring Dong. Dring Dong will make its best endeavours to give credit to such third parties during the publication of such content on its Platform. If, at any point in time, any dispute is raised with respect to the publication of such content by any third party, Dring Dong shall be within its rights to remove such content or procure requisite consent from third parties.
• Any copyrighted or other proprietary content distributed on or through the Dring Dong Platform with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.
• Dring Dong does not claim ownership of the content that you post on or through the Platform, and you are free to share your content with anyone else, wherever you choose. However, you at this moment grant Dring Dong an unrestricted, sublicensable, irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to host, use, process, transmit, distribute, modify, copy, adapt, reproduce, distribute, publicly display, communicate to the public, publicly perform (including by means of digital audio transmissions and on a through-to-the-audience basis), make available, create derivative works from, retransmit on other sites, and otherwise exploit and use all or any part of all content you post to or through the Service or the Platform by any means and through any media and formats now known or hereafter developed, including the right to reproduce sound recordings, for:
• Providing services.
• Advertising, marketing or promoting Dring Dong.
• Displaying and sharing your content with other Users of the Service.

• If the User believes that the Dring Dong Platform violates their intellectual property, they must promptly notify Dring Dong in writing at info@dringdong.com. These notifications should only be submitted by the owner of the intellectual property or an agent authorized to act on their behalf. However, any false claim by the User may result in the termination of their access to the Platform or other action by Dring Dong.
• The User is required to provide the following details in their notice:

* The intellectual property they believe is being infringed.

* The item/content they think is infringing the intellectual property, including sufficient information about where the material is located on the Platform.

* A statement that they believe in good faith that the item/content identified as infringing is not authorized by the intellectual property owner, its agent, or under the law to be used in connection with the Platform

* Contact details such as address, telephone number, and email

* A statement that the information provided in the notice is accurate and that they are the intellectual property owner or an agent authorized to act on behalf of the intellectual property owner whose intellectual property is being infringed

* Physical or electronic signature

• The User understands and explicitly agrees that to the extent allowed by applicable laws, Dring Dong, its affiliates, parent company, officers, employees, directors, shareholders, agents, or licensors will not be liable to the User or anyone else under any liability theory (whether in contract, tort, statutory, or otherwise) for any direct, indirect, incidental, special, consequential, or exemplary damages. These damages include but are not limited to, losses of revenues, profits, goodwill, use, data, or other intangible losses, even if Dring Dong or its affiliates were aware of, knew of, or should have known of the possibility of such damages. This limitation of liability applies to the User's use of or inability to use the Platform/Services or any parts thereof.

• The User agrees to indemnify, defend, and hold harmless Dring Dong, its affiliates, group companies, and their respective directors, officers, employees, agents, third-party service providers, and any other third party providing services to Dring Dong in relation to the Platform, whether directly or indirectly. This includes protection against any losses, liabilities, claims, damages, costs, and expenses (including legal fees and disbursements, along with interest charges) asserted against or incurred by the mentioned individuals. These losses must arise from, result from, or be payable due to any breach or non-performance of any terms of the User Agreement, including any representation, warranty, covenant, or agreement made or obligation to be performed by the User pursuant to the User Agreement.

• If any provision of this User Agreement is found to be invalid or unenforceable, whether in whole or in part, such invalidity or unenforceability shall be limited to that specific provision or part thereof. The remaining portion of that provision, along with all other provisions of the User Agreement, will continue to be valid and enforceable.

• The User cannot assign or otherwise transfer the User Agreement or any rights granted thereunder to any third party. Dring Dong’s rights under the User Agreement are freely transferable by Dring Dong to any third party without seeking the User’s consent.